# Contact

> Ask about the fit of the strap, an order, a return or anything else. We reply within one business day, Monday to Friday.

A question about the strap, an order, a return or anything else. We answer within one business day, Monday to Friday.

The form on the page asks for your name, your email, your order number if you have one, and your message. By email, send the same to hello@setliststraps.com.

## How to reach us

Email [hello@setliststraps.com](mailto:hello@setliststraps.com) or use the form. Support is by email only; a person replies within one business day, Monday to Friday.

## Questions we answer fastest

- [How do I set the length?](https://setliststraps.com/guitar-strap-size-guide/)
- [How do returns and cancellations work?](https://setliststraps.com/returns/)
- [When will it arrive, and do you ship to the US?](https://setliststraps.com/shipping/)

## Business details

Julian Corman, trading as Setlist Straps, Hailsham, East Sussex, BN27, United Kingdom.

## Related

- [Questions and Answers](https://setliststraps.com/faq/): Answers about setting the strap length, what the leather is, who makes it, where orders ship from, delivery times, returns and canceling an order.
- [Returns, Refunds and Your Right to Cancel](https://setliststraps.com/returns/): Cancel before dispatch for a full refund, 30-day returns on anything unused with the return postage refunded, and your 14-day right to cancel.
- [Track an Order](https://setliststraps.com/order/): See where your order is with the link from your confirmation email, or look it up with your order number and email address.

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Canonical page: https://setliststraps.com/contact/
Publisher: Setlist Straps (Julian Corman, trading as Setlist Straps), hello@setliststraps.com. Published 8 September 2026, updated 14 September 2026.
Site guide for agents: https://setliststraps.com/llms.txt