Privacy

This policy explains what Setlist Straps collects and why. It is written to be read, not skimmed.

What we collect

• When you order: your name, delivery address, email, phone number, what you bought and the amount. Payment details are entered on Stripe's secure checkout page and never reach our servers.
• When you write to us: your email and message.
• When you join the list: your email and the page you signed up on.
• Automatically: standard server logs (IP address, browser, pages visited) kept for 30 days for security, and a daily count of page views by page with no personal data.
• Advertising: no advertising pixel runs today. If one is added, this page will name it and you will see a consent notice first.

What we do with it

We use order details to fulfill and ship your order, to send you the confirmation and tracking emails, and to answer questions about it. We use list emails to send occasional notes about new straps; every email has an unsubscribe link. We do not sell personal data.

Who we share it with

• Stripe processes payment.
• CJ Dropshipping, our fulfillment partner, receives your name, delivery address and phone number so the parcel can be packed and posted. CJ Dropshipping operates from China, which is outside the United Kingdom, and we pass on nothing beyond what the parcel and the courier need. We do not send it your payment details, your order value or anything you have written to us.
• The carrier CJ Dropshipping books for your parcel receives your name, address and phone number to deliver it.
• Cloudflare hosts the site and stores order records.
• Resend sends transactional email.

The fulfillment partner is outside the United Kingdom, so ordering means your name, address and phone number are sent outside the UK. That is what makes the parcel possible, and we pass on nothing more than the parcel and the courier need. If you would rather your details did not leave the UK, do not place an order, because there is no way for us to post you the strap without sending them.

How long we keep it

Order records are kept for 6 years for tax purposes. Contact messages are deleted after 12 months. List emails are kept until you unsubscribe.

Your rights

You can ask for a copy of what we hold, ask us to correct it, or ask us to delete it (we keep the minimum required for tax records). Email hello@setliststraps.com. UK and EU customers can complain to their data protection authority.

Cookies

The site sets no tracking cookies. Your cart, your cookie choice, the page or ad you arrived from (kept for 30 days, so an order can be credited to it) and a note of which order confirmations have already been counted are stored in your own browser's local storage. Only the cart and the arrival source leave it, with your order, when you check out.

Operated by Julian Corman, trading as Setlist Straps, Hailsham, East Sussex, BN27, United Kingdom. Last updated 15 September 2026.